Privacy
Policy.
Introduction
At AVTRAX, we respect your privacy and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use, and protect information when you visit our website, place an order, or interact with our services.
By using our website, you agree to the practices described in this policy.
Information We Collect
We may collect information including:
- Name
- Email address
- Shipping address
- Billing address
- Phone number
- Order details
- Communication preferences
We may also automatically collect certain technical information such as:
- IP address
- Browser type
- Device information
- Website usage data
How We Use Your Information
We may use your information to:
- Process and deliver orders
- Provide customer support
- Respond to enquiries
- Improve our website and services
- Send order updates and important notifications
- Prevent fraudulent activity
- Comply with legal obligations
Communications
If you contact us or place an order, we may communicate with you regarding your purchase, delivery updates, account enquiries, or customer support requests.
We will not send marketing communications without a lawful basis to do so.
Data Security
We take reasonable measures to protect your personal information from unauthorised access, misuse, disclosure, alteration, or destruction.
While we strive to protect your information, no method of online transmission or electronic storage can be guaranteed to be completely secure.
Data Retention
We retain personal information only for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our policies.
Your Rights
Depending on your location, you may have rights regarding your personal information, including:
- Accessing your personal data
- Correcting inaccurate information
- Requesting deletion of personal data
- Restricting or objecting to processing
- Requesting a copy of your data
To exercise any of these rights, please contact us.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
Contact
For privacy-related enquiries, please contact: