Policy File · 002

Shipping &
Returns.

Last Updated: June 2026
§ 01

Shipping

All AVTRAX products are made to order and fulfilled through our production partners.

Processing Time

2–5 business days

Estimated Delivery
  • United Kingdom3–8 business days
  • Europe5–15 business days
  • International7–21 business days

Delivery times are estimates and may vary during peak periods.

Once your order has been dispatched, you will receive tracking information where available.

§ 02

Returns

Because every AVTRAX garment is produced specifically for each order, we do not accept returns or exchanges for:

  • Incorrect size selection
  • Change of mind
  • Preference-related issues

Please review sizing information carefully before placing your order.

§ 03

Damaged or Incorrect Items

If your order arrives damaged, defective, or you receive the wrong item, please contact us within 30 days of delivery.

Include
  • Your order number
  • A description of the issue
  • Clear photographs of the item

If approved, we will arrange a replacement or refund at no additional cost.

§ 04

Cancellations

Orders may only be cancelled before production begins. Once an item enters production, cancellation is no longer possible.

§ 05

Contact

For all shipping and return enquiries:

contact@avtrax.uk

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