Shipping &
Returns.
Shipping
All AVTRAX products are made to order and fulfilled through our production partners.
2–5 business days
- United Kingdom3–8 business days
- Europe5–15 business days
- International7–21 business days
Delivery times are estimates and may vary during peak periods.
Once your order has been dispatched, you will receive tracking information where available.
Returns
Because every AVTRAX garment is produced specifically for each order, we do not accept returns or exchanges for:
- Incorrect size selection
- Change of mind
- Preference-related issues
Please review sizing information carefully before placing your order.
Damaged or Incorrect Items
If your order arrives damaged, defective, or you receive the wrong item, please contact us within 30 days of delivery.
- Your order number
- A description of the issue
- Clear photographs of the item
If approved, we will arrange a replacement or refund at no additional cost.
Cancellations
Orders may only be cancelled before production begins. Once an item enters production, cancellation is no longer possible.
Contact
For all shipping and return enquiries: